The social component is an essential aspect of sustainability. In many cases, it bears one of the biggest unrecognized potentials for companies and destinations. In a time of review portals and increasing competition, the quality of offers and products is the key to a successful continuation of your business. Social sustainability is based on different starting points, which can be taken individually or, above all, combined with each other to increase quality and achieve an added value.
Our various offers help you to increase your social sustainability and thus your productivity and quality.
Improve Working Conditions
Creating the right working conditions is often more complicated than it sounds. The demands of the employee side as well as the legal requirements are constantly changing. This requires great adaptability of employers and operational structures. Adapting to different standards and improving working conditions can greatly increase the productivity of your employees and qualify you for various awards.
Based on your current situation, we advise you how to improve working conditions meaningfully in order to always be up to date.
Increase Employee Motivation
Your employees are one of the most important parts in your business. Without the right employees, efficient business management is impossible despite investments and the like. Especially in tourism quality is often defined by the service which is deliverd to the guest. The quality of services is directly related to the motivation of your employees. If they are motivated, companies can easily lower their investment costs in other areas, and bad reviews will be far more unlikely.
We offer you various ways to analyze and increase the motivation of your employees.
Increase Social Capital
The social capital, or simply the abilities of the employees, is strongly related to the individual success. Those who support their employees through further education and training can not only expect higher quality but also increased appreciation on all levels. We are your preferred partner in trainings on subjects related to sustainability.
We offer a wide range of trainings and education, all of which are designed to increase sustainability and thus the efficiency of your business. From overall hotel staff training to resource conservation workshops to coaching for responsible employees, we help your business achieve a sustainable attitude towards sustainability.
Increase Guest Satisfaction
Ultimately, tourism is all about satisfying the guests. A satisfied guest not only has high chances on returning, but will also tell his acquaintances of the positive experiences and possibly leave a positive rating. That is why it is of utmost importance to know how satisfied your guests are. In this way, negative experiences can be avoided in advance and tense situations can be relaxed.
We help you analyze and improve guest satisfaction.
We make use of different channels and provide practical tips and implementation instructions on site. We also analyze specific areas and give you feedback and consult based on measurable results.
Interested in more sustainability?
If you think that we are the right partner for your path to more sustainability, please feel free to contact us. During a free get-to-know, we will discuss about sustainability solutions tailored to your company and your region, which offer clear advantages not only for you but also for the environment. We look forward to hearing from you!