Pri­vacy Policy

1. An over­view of data pro­tec­tion

Gene­ral infor­ma­tion

The fol­lowing infor­ma­tion will pro­vide you with an easy to navi­gate over­view of what will hap­pen with your per­so­nal data when you visit this web­site. The term “per­so­nal data” com­pri­ses all data that can be used to per­so­nally iden­tify you. For detailed infor­ma­tion about the sub­ject mat­ter of data pro­tec­tion, please con­sult our Data Pro­tec­tion Decla­ra­tion, which we have inclu­ded bene­ath this copy.

Data record­ing on this web­site

Who is the respon­si­ble party for the record­ing of data on this web­site (i.e. the “con­trol­ler”)?

The data on this web­site is pro­ces­sed by the ope­ra­tor of the web­site, whose con­tact infor­ma­tion is avail­able under sec­tion “Infor­ma­tion Requi­red by Law” on this web­site.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be infor­ma­tion you enter into our con­tact form.

Other data shall be recor­ded by our IT sys­tems auto­ma­ti­cally or after you con­sent to its record­ing during your web­site visit. This data com­pri­ses pri­ma­rily tech­ni­cal infor­ma­tion (e.g. web brow­ser, ope­ra­ting sys­tem or time the site was acces­sed). This infor­ma­tion is recor­ded auto­ma­ti­cally when you access this web­site.

What are the pur­po­ses we use your data for?

A por­tion of the infor­ma­tion is gene­ra­ted to gua­ran­tee the error free pro­vi­sion of the web­site. Other data may be used to ana­lyse your user pat­terns.

What rights do you have as far as your infor­ma­tion is con­cer­ned?

You have the right to receive infor­ma­tion about the source, reci­pi­ents and pur­po­ses of your archi­ved per­so­nal data at any time without having to pay a fee for such dis­clo­sures. You also have the right to demand that your data are rec­ti­fied or era­di­ca­ted. If you have con­sen­ted to data pro­ces­sing, you have the option to revoke this con­sent at any time, which shall affect all future data pro­ces­sing. Moreo­ver, you have the right to demand that the pro­ces­sing of your data be restric­ted under cer­tain cir­cum­s­tan­ces. Fur­ther­more, you have the right to log a com­p­laint with the com­pe­tent super­vi­sing agency.

Please do not hesi­tate to con­tact us at any time under the address dis­c­lo­sed in sec­tion “Infor­ma­tion Requi­red by Law” on this web­site if you have ques­ti­ons about this or any other data pro­tec­tion rela­ted issues.

2. Hos­ting and Con­tent Deli­very Net­works (CDN)

Exter­nal Hos­ting

This web­site is hos­ted by an exter­nal ser­vice pro­vi­der (host). Per­so­nal data collec­ted on this web­site are stored on the ser­vers of the host. These may include, but are not limi­ted to, IP addres­ses, con­tact requests, meta­data and com­mu­ni­ca­ti­ons, con­tract infor­ma­tion, con­tact infor­ma­tion, names, web page access, and other data gene­ra­ted through a web site.

The host is used for the pur­pose of ful­fil­ling the con­tract with our poten­tial and exis­ting cus­to­mers (Art. 6 para. 1 lit. b GDPR) and in the inte­rest of secure, fast and effi­ci­ent pro­vi­sion of our online ser­vices by a pro­fes­sio­nal pro­vi­der (Art. 6 para. 1 lit. f GDPR).

Our host will only pro­cess your data to the extent necessary to ful­fil its per­for­mance obli­ga­ti­ons and to fol­low our inst­ruc­tions with respect to such data.

Exe­cu­tion of a con­tract data pro­ces­sing agree­ment

In order to gua­ran­tee pro­ces­sing in com­pli­ance with data pro­tec­tion regu­la­ti­ons, we have con­clu­ded an order pro­ces­sing con­tract with our host.

3. Gene­ral infor­ma­tion and man­da­tory infor­ma­tion

Data pro­tec­tion

The ope­ra­tors of this web­site and its pages take the pro­tec­tion of your per­so­nal data very seriously. Hence, we handle your per­so­nal data as con­fi­den­tial infor­ma­tion and in com­pli­ance with the sta­tu­tory data pro­tec­tion regu­la­ti­ons and this Data Pro­tec­tion Decla­ra­tion.

Whenever you use this web­site, a variety of per­so­nal infor­ma­tion will be collec­ted. Per­so­nal data com­pri­ses data that can be used to per­so­nally iden­tify you. This Data Pro­tec­tion Decla­ra­tion exp­lains which data we collect as well as the pur­po­ses we use this data for. It also exp­lains how, and for which pur­pose the infor­ma­tion is collec­ted.

We here­with advise you that the trans­mis­sion of data via the Inter­net (i.e. through e‑mail com­mu­ni­ca­ti­ons) may be prone to secu­rity gaps. It is not pos­si­ble to com­ple­tely pro­tect data against third party access.

Infor­ma­tion about the respon­si­ble party (refer­red to as the “con­trol­ler” in the GDPR)

The data pro­ces­sing con­trol­ler on this web­site is:

KLÜGER CONSULTING
Inh. Dus­tin Klü­ger
Artz­berg­weg 4
40882 Ratin­gen

Phone: 02102 — 876356
E‑mail: info@klueger-consulting.com

The con­trol­ler is the natu­ral per­son or legal entity that sin­gle-han­dedly or jointly with others makes decisi­ons as to the pur­po­ses of and resour­ces for the pro­ces­sing of per­so­nal data (e.g. names, e‑mail addres­ses, etc.).

Revo­ca­tion of your con­sent to the pro­ces­sing of data

A wide range of data pro­ces­sing tran­sac­tions are pos­si­ble only sub­ject to your express con­sent. You can also revoke at any time any con­sent you have already given us. To do so, all you are requi­red to do is sent us an infor­mal noti­fi­ca­tion via e‑mail. This shall be without pre­ju­dice to the law­ful­ness of any data collec­tion that occur­red prior to your revo­ca­tion.

Right to object to the collec­tion of data in spe­cial cases; right to object to direct adver­ti­sing (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6 SECT. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENCE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21 SECT. 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21 SECT. 2 GDPR).

Right to log a com­p­laint with the com­pe­tent super­vi­sory agency

In the event of vio­la­ti­ons of the GDPR, data sub­jects are enti­t­led to log a com­p­laint with a super­vi­sory agency, in par­ti­cu­lar in the mem­ber state where they usually main­tain their domic­ile, place of work or at the place where the alle­ged vio­la­tion occur­red. The right to log a com­p­laint is in effect regard­less of any other admi­nis­tra­tive or court pro­cee­dings avail­able as legal recour­ses.

Right to data por­ta­bi­lity

You have the right to demand that we hand over any data we auto­ma­ti­cally pro­cess on the basis of your con­sent or in order to ful­fil a con­tract be han­ded over to you or a third party in a com­monly used, machine read­a­ble for­mat. If you should demand the direct trans­fer of the data to ano­t­her con­trol­ler, this will be done only if it is tech­ni­cally fea­si­ble.

SSL and/or TLS encryp­tion

For secu­rity rea­sons and to pro­tect the trans­mis­sion of con­fi­den­tial con­tent, such as purchase orders or inqui­ries you sub­mit to us as the web­site ope­ra­tor, this web­site uses eit­her an SSL or a TLS encryp­tion pro­gramme. You can reco­gnise an encryp­ted con­nec­tion by che­cking whe­ther the address line of the brow­ser swit­ches from “http://” to “https://” and also by the appearance of the lock icon in the brow­ser line.

If the SSL or TLS encryp­tion is acti­va­ted, data you trans­mit to us can­not be read by third par­ties.

Infor­ma­tion about, rec­ti­fi­ca­tion and era­di­ca­tion of data

Wit­hin the scope of the app­li­ca­ble sta­tu­tory pro­vi­si­ons, you have the right to at any time demand infor­ma­tion about your archi­ved per­so­nal data, their source and reci­pi­ents as well as the pur­pose of the pro­ces­sing of your data. You may also have a right to have your data rec­ti­fied or era­di­ca­ted. If you have ques­ti­ons about this sub­ject mat­ter or any other ques­ti­ons about per­so­nal data, please do not hesi­tate to con­tact us at any time at the address pro­vi­ded in sec­tion “Infor­ma­tion Requi­red by Law.”

Right to demand pro­ces­sing restric­tions

You have the right to demand the impo­si­tion of restric­tions as far as the pro­ces­sing of your per­so­nal data is con­cer­ned. To do so, you may con­tact us at any time at the address pro­vi­ded in sec­tion “Infor­ma­tion Requi­red by Law.” The right to demand restric­tion of pro­ces­sing app­lies in the fol­lowing cases:

  • In the event that you should dis­pute the cor­rect­ness of your data archi­ved by us, we will usually need some time to verify this claim. During the time that this inves­ti­ga­tion is ongo­ing, you have the right to demand that we restrict the pro­ces­sing of your per­so­nal data.
  • If the pro­ces­sing of your per­so­nal data was/is con­duc­ted in an unlaw­ful man­ner, you have the option to demand the restric­tion of the pro­ces­sing of your data in lieu of deman­ding the era­di­ca­tion of this data.
  • If we do not need your per­so­nal data any lon­ger and you need it to exer­cise, defend or claim legal enti­t­le­ments, you have the right to demand the restric­tion of the pro­ces­sing of your per­so­nal data ins­tead of its era­di­ca­tion.
  • If you have rai­sed an objec­tion pur­suant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weig­hed against each other. As long as it has not been deter­mi­ned whose inte­rests pre­vail, you have the right to demand a restric­tion of the pro­ces­sing of your per­so­nal data.

If you have restric­ted the pro­ces­sing of your per­so­nal data, these data – with the excep­tion of their archi­ving – may be pro­ces­sed only sub­ject to your con­sent or to claim, exer­cise or defend legal enti­t­le­ments or to pro­tect the rights of other natu­ral per­sons or legal enti­ties or for important public inte­rest rea­sons cited by the Euro­pean Union or a mem­ber state of the EU.

4. Record­ing of data on this web­site

Ser­ver log files

The pro­vi­der of this web­site and its pages auto­ma­ti­cally collects and stores infor­ma­tion in so-cal­led ser­ver log files, which your brow­ser com­mu­ni­ca­tes to us auto­ma­ti­cally. The infor­ma­tion com­pri­ses:

  • The type and ver­sion of brow­ser used
  • The used ope­ra­ting sys­tem
  • Refer­rer URL
  • The host­name of the acces­sing com­pu­ter
  • The time of the ser­ver inquiry
  • The IP address

This data is not mer­ged with other data sources.

This data is recor­ded on the basis of Art. 6 Sect. 1 lit. f GDPR. The ope­ra­tor of the web­site has a legi­ti­mate inte­rest in the tech­ni­cally error free depic­tion and the opti­miz­a­tion of the operator’s web­site. In order to achieve this, ser­ver log files must be recor­ded.

Con­tact form

If you sub­mit inqui­ries to us via our con­tact form, the infor­ma­tion pro­vi­ded in the con­tact form as well as any con­tact infor­ma­tion pro­vi­ded the­r­ein will be stored by us in order to handle your inquiry and in the event that we have fur­ther ques­ti­ons. We will not share this infor­ma­tion without your con­sent.

The pro­ces­sing of these data is based on Art. 6 para. 1 lit. b GDPR, if your request is rela­ted to the exe­cu­tion of a con­tract or if it is necessary to carry out pre-con­trac­tual mea­su­res. In all other cases the pro­ces­sing is based on our legi­ti­mate inte­rest in the effec­tive pro­ces­sing of the requests addres­sed to us (Art. 6 Para. 1 lit. f GDPR) or on your agree­ment (Art. 6 Para. 1 lit. a GDPR) if this has been reques­ted.

The infor­ma­tion you have ent­e­red into the con­tact form shall remain with us until you ask us to era­di­cate the data, revoke your con­sent to the archi­ving of data or if the pur­pose for which the infor­ma­tion is being archi­ved no lon­ger exists (e.g. after we have con­clu­ded our response to your inquiry). This shall be without pre­ju­dice to any man­da­tory legal pro­vi­si­ons – in par­ti­cu­lar reten­tion peri­ods.

Request by e‑mail, tele­phone or fax

If you con­tact us by e‑mail, tele­phone or fax, your request, inclu­ding all resul­ting per­so­nal data (name, request) will be stored and pro­ces­sed by us for the pur­pose of pro­ces­sing your request. We do not pass these data on without your con­sent.

These data are pro­ces­sed on the basis of Art. 6 Sect. 1 lit. b GDPR if your inquiry is rela­ted to the ful­fill­ment of a con­tract or is requi­red for the per­for­mance of pre-con­trac­tual mea­su­res. In all other cases, the data are pro­ces­sed on the basis of our legi­ti­mate inte­rest in the effec­tive hand­ling of inqui­ries sub­mit­ted to us (Art. 6 Sect. 1 lit. f GDPR) or on the basis of your con­sent (Art. 6 Sect. 1 lit. a GDPR) if it has been obtai­ned.

The data sent by you to us via con­tact requests remain with us until you request us to delete, revoke your con­sent to the sto­rage or the pur­pose for the data sto­rage lap­ses (e.g. after com­ple­tion of your request). Man­da­tory sta­tu­tory pro­vi­si­ons — in par­ti­cu­lar sta­tu­tory reten­tion peri­ods — remain unaf­fec­ted.